T&R Sports Online
Shipping Policy

SHIPPING POLICY

  • All tables are shipped in boxes and REQUIRES ASSEMBLY. Enjoy DIY! If you need installation services please contact us. Fees apply.
  • Free delivery is offered to Sydney, Melbourne, Brisbane & Adelaide metropolitan area ONLY.
  • Super cheap freight is offered to other areas, please send us your POSTCODE & SUBURB for shipping quote.
  • Tables will be delivered to Front door / Garage only. Requesting help move in or upstairs will occur extra maximum $20 fees. If you need this please contact us prior to purchase.
  • Package carton boards collection service is available with installation. Extra $5 fees apply.
  • Please allow 5-10 working days for handling and shipping.
  • Please confirm DELIVERY ADDRESS and BEST CONTACT NUMBER with us after purchase.
  • Please note due to weight and size of the merchandise, an able bodied person is required to help unload.
  • For LOCAL PICKUP & INSPECTION, please visit our WAREHOUSE / SHOWROOM.

TERMS & CONDITIONS

Free Delivery Service

Please read following terms & conditions carefully and make sure that you can comply with all of them. If not, please refer to ADD-ONS to choose a suitable service we provided for you with a reasonable charge.

  1. Delivery time is subject to our standard delivery lead times. You will be notified at least ONE DAY before via SMS and email.
  2. IF NO ONE AT HOME,

    • Authorize us to leave at the front door/garage.
    • Or change time before delivery, which could cause delay.
  3. Items will be delivered to front door / garage ONLY. (Installation is not included)
  4. ONE MAN DELIVERY. At least an able bodied person has to HELP UNLOAD.

PLEASE NOTE: Our workers are not allowed to unload goods alone with no assistance. Sometimes they do it all out of kindness because of asking for help. However, the person who asks for help should take responsibility for any accident.

According to HAZARDOUS MANUAL TASKS POLICY developed by Safe Work Australia, workers may be at risk in the workplace due to lifting or carrying heavy loads alone with no assistance such as sprains and strains of muscles, back injuries, soft tissue hernias and so on.

ADD-ONS

We also provide these services with reasonable charges to meet all customers’ needs. If you need please contact us in advance.

  1. Moving goods in or upstairs -- $20
  2. Taking away package cartons after installation -- $5
  3. Delivered by a specific time -- varies (contact us for a quote)
  4. Two men delivery -- varies (contact us for a quote)
  5. Installation -- varies (contact us for a quote)
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