Dear customer,

We are receiving hundreds of calls every day and can’t answer all of them though we are working so hard to, We do sincerely apologize for the inconveniences caused to by if your calls could not be connected. However, you could live chat or send email to us instead as this is an effective way as well. Our customer service team are still working hardly to reply all messages within 24-48 business hours. Your issue will be promised to be attend to.

Thank you for your patience and understanding.