For Electric Bike
Extended Repair Service Terms and Conditions
- Please send us an email with an invoice or order number and photos or videos showing the issue with the product and we will reply you within 24-48 business hours.
- This service is limited to the original purchase and can not be transferred. A separate Extended Service Cover must be purchased for each product.
- This service commencing on the date of purchase or from completion of the product by TRSPORTS.
- This service is only provided to Sydney, Melbourne & Brisbane metropolitan and selected nearby areas. For other areas, please send us email to inquiry.
- This service is only provided to selected TRSPORTS products.
- Depending on the situation, we will endeavour to complete the repairs at your home. However if we find some jobs require longer hours or days we may request permission to take your product back to our warehouse before returning it back to you.
- If item has any damage that needs the replacement of broken parts, there may be a cost associated with the repair. Our technician will confirm the total costs for replacement.